Client Comments

They provided not just the experience and understanding that is vital to her training programs, but also the excitement that keeps the participants involved and anxious to implement the techniques that she presents." - - Charles Bruce, Vice President Corporate Quality, Emerson Electric Company

Karen Roberts does a great job facilitating QFD projects for us-- doing the training, running the actual meetings and assisting in producing the final results. It's great to find a company that jumps in with you and delivers.- - Scott Lovin, Director of Business Improvement, Johnson & Johnson

This was the best class I've ever attended! " - - Karl Zecman, Kentucky Power and Light

Karen Roberts created and delivered a great executive session. One of the best I have ever attended. - - Dave Bengston, Vice President Operations, Amgen

The exercises really helped me apply the theories to real life experience, the whole training session became so clear to me. Thank you!- - Jackie Liefer, McDonnell Douglas Corporation

I thoroughly enjoyed the seminar. They did an incredible job of adapting to a broad spectrum audience. I am interested in participating whenever you conduct your next class. Thanks for a fun and enriching two days. - - Michael Nye, Lockheed Martin